Support

How we help, when you can expect a response, and where to turn when something breaks.

Support SLA

Business hours (TRT 09:00–18:00, Mon–Fri): response within 4 hours.
Weekends: best-effort, no SLA.
Auto-reply: acknowledgement within 1 minute of submission.
Support is run by the founder; we reply fast, and we'd rather point you to an answer in one minute than write a long email in an hour.

support@litelekt.ai — general questions, bug reports, billing.

How each module works and the full pipeline live under `/home` in the app.

For the latest features and fixes, see the changelog.

If you notice a broad outage and have not heard back, prefix your email subject with [OUTAGE]. The /changelog page also lists recent fixes.

You may also want:

How we help, when you can expect a response, and where to turn when something breaks.

Business hours (TRT 09:00–18:00, Mon–Fri): response within 4 hours.
Weekends: best-effort, no SLA.
Auto-reply: acknowledgement within 1 minute of submission.
Support is run by the founder; we reply fast, and we'd rather point you to an answer in one minute than write a long email in an hour.

support@litelekt.ai — general questions, bug reports, billing.

How each module works and the full pipeline live under `/home` in the app.

For the latest features and fixes, see the changelog.

If you notice a broad outage and have not heard back, prefix your email subject with [OUTAGE]. The /changelog page also lists recent fixes.

You may also want: