Frequently Asked Questions

No. We run in a different lane: idea to a SPIRIT-shaped protocol draft. Elicit and scite read the literature; Covidence and Rayyan run systematic review screening. LitElekt sits upstream of all of them.

AI calls run through a gateway to Anthropic models (Claude). Zero Data Retention is enforced at the gateway; content is not persisted provider-side. We act as a data processor for your content.

Yes, while your account is active. You can delete at any time. Deletion triggers a 30-day grace window, after which we hard-delete. Your content is never used for model training.

Yes, with one click. Cancellation takes effect at the start of your next billing cycle; you keep access through the current cycle.

Institutional email verification — for example .edu, .edu.tr, .ac.uk, or .ac.jp. We re-verify annually on renewal.

Yes — the Free plan is forever. It includes ~30 AI calls per month, 11-database search, and RIS / BibTeX export. SPIRIT DOCX export is available on paid plans (v0.9).

Yes. You can download your projects as a JSON + DOCX bundle. Self-service export opens in v0.10; in v0.9 we provide it via same-day support ticket.

We are controller of account data and processor of your content. DPA available on request. Full sub-processor list is on /security.